We, MediNeeds, aim to satisfy our customers through sale and service of medical products, thereby collecting sufficient means to allow further company growth and to satisfy the reasonable objectives of our Shareholders, Employees and other Stakeholders.


    We aim to exert great effort to be able to create value and develop business and provide growth potential to allow us to add more members to our organization and thereby giving ourselves, our organizational members, and other stakeholders the opportunity to develop, achieve reasonable goals, and positively contribute to our community, country, region, and the world, in an honorable and dignified manner.


  • Career


    Join us:

    Here in MediNeeds we don’t just offering you a job, we are offering

     an opportunity to have a stable career path with a reputable company

    and great opportunities of gaining new expertise till you become the expert.


    Available positions:

    1- Biomedical Engineer:                                                         

    Job description:




    Job requirements:





    (Fill in the following application or send us your CV

    to This email address is being protected from spambots. You need JavaScript enabled to view it.)   -link-


    • If you didn’t find your opportunity within the showed above, you still can be one of our team soon. Kindly send your CV to This email address is being protected from spambots. You need JavaScript enabled to view it.




    Summer Training Program:

    Photo of trainees

    We, as a company, give a major attention for youth. Therefore,

     our company decided that it will be of major importance if we

     try to give young people an opportunity to make use of their

     summer vacation by learning new things in business field and

     deal directly with the working environment, by offering

                     a limited – time training opportunity.


    For more details kindly check the application form here. – Link-

  • 63 Abu El-Maaty St., Madinat El-Ealam, Agouza, Giza, Egypt.
  • 63 شارع ابو المعاطى - مدينة الإعلام - العجوزة - الجيزة - جمهورية مصر العربية
  • 63 Abu El-Maaty St., Madinat El-Ealam, Agouza, Giza, Egypt
  • 63 شارع ابو المعاطى - مدينة الإعلام - العجوزة - الجيزة - جمهورية مصر العربية
  • article here 

  • What is MediNeeds?
    MediNeeds was established in Egypt in October, 2004. The company works in the field of medical equipment; it currently represents several manufacturers, as an authorized sole agent/distributor, from different countries such as South Korea, the Netherlands and the USA. The company is authorized to sell, maintain, and service the products of those manufactures in Egypt.

    In 2009, MediNeeds established its independent Authorized Service Center in Banha.

    In 2014, for some manufactures and products, MediNeeds has also become similarly authorized in some neighboring countries Ex: Libya, Tunisia, and Sudan.

    What are your product lines?
    Our selection includes latest trends in both physiotherapy and aesthetics. Since our target is satisfying our customers, MediNeeds is always working to keep our product selection up to date in order to meet your needs.

    What if the product is out of stock?
    MediNeeds updates the website as soon as new items arrive. Also, you have 2 options:
    1) reserving the product by paying a deposit. 
    2) Fill an application with the contacts in order to reach you as soon as the product is available.

    Do you offer warranty on your products?
    We are extremely concerned with protecting our customers. There are 1 year warranty on all our products.

    Can I place an item on hold for purchase at a later date?
    You should purchase the item and pay the full amount; we will reserve it in our stock for 3 months maximum.

    When can I expect new products to be listed on your website?
    You could check our website regularly or send your E-Mail address and we will send an E-Mail with the latest updates.

    Does MediNeeds guarantee authenticity of its products?
    We only sell 100% authentic products at MediNeeds and we guarantee that they are all original. We stand behind the authenticity of every product we sell. All of our products are sourced from manufacturers and are of premier quality.

    How can I sell my products on MediNeeds?
    this option is not offered by MediNeeds.

    I'm having problem ordering through your website. What can I do?
    For assistance feel free to contact us via E-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 01006951333.

    How do I return or exchange the product?
    If you wish to return an item, please visit (link of shipping and return policy) you will find the full policy for returning items, for further assistance please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 01006951333

    How long will it take for the returns to be processed?
    Once item has been returned to MediNeeds and our service team has reviewed it (usually within five business days), our Customer Service will contact you to confirm and finalize the return.

    What are the shipping charges if I return my purchased item(s)?
    MediNeeds would be glad to cover the delivery charges for the returns of any of your orders.

    Can I return my order if I did not like it?

    If you are still not satisfied, you may return item(s) in its original packaging within 14 days upon receiving the product. Upon confirmation from our service team, you can exchange your order with another one or ask for refund. For more details please go to our shipping and return policy (link)

    What if the product has a defect?
    All units delivered will be assembled and tested before handing-over. Quality Control team tries to ensure that all products are of a high quality when they leave our warehouse.
    In rare circumstance that your item has a defect, you may send it back to us within 14 days upon receiving the item(s), and we will replace it to you. In case we are out of stock, Customer Service team will contact you when the product is available.

    I need to return an item, but I don't have the original packaging. What shall I do now?
    MediNeeds understand your concern but unfortunately we cannot accept the returned item without its original package, so please always make sure to keep the original order packaging until you’re sure you will keep it.

     How long does it take me to receive a refund?
    Once you have returned the item to MediNeeds and our service team has reviewed it - usually takes 5 business days, our Customer Service team will get back to you to confirm and process the return, exchange or refund of the product will placed through.

    Technical FAQ:-
    I need assistance with my order. Who can I contact?
    Here at MediNeeds, our customers’ satisfaction is our first priority, that’s why we take customer service team to a whole new level. Personal assistance for using MediNeeds is available via E-mail at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 01006951333.

    What should I do to shop at MediNeeds?
    1. You can view our entire product range with all the details through browsing on our different categories.
    2. Select the items that you want to purchase by clicking “Buy now”.
    3. Fill an application (name, shipping address, payment details and telephone number).

    How do I change my order?
    To change your order, you can contact our Customer Service team at 01006951333 and ask them to change it for you.


    What payment methods do you accept?
    MediNeeds offers you several methods of payment. Whether via Credit Card or cash on delivery.


    Are prices tax inclusive?
    Yes. All products on the website include taxes.

    Shipping and delivery:-

    How long does it take for delivery?
    For all shipping details please click on the below link: (Shipping and return policy)

    How do I change my shipping address after my order has been placed?
    Your shipping address can be changed as long as your order has not left our warehouse. To change it, you can call our Customer Service team at 01006951333 and we will be happy to assist you.

    My items haven't arrived yet. What can I do?
    If the product has not arrived after the time indicated in our delivery timetable, you can call our Customer Service at 01006951333 for assistance.

    Do you ship internationally?
    We only ship to Egypt, Tunisia, Sudan & Libya.



    When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address. 
    When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. 
    Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates. 

    How do you get my consent? 
    When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. 
    If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no. 

    How do I withdraw my consent? 
    If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at This email address is being protected from spambots. You need JavaScript enabled to view it. or mailing us at: 
    Abul maati, Giza, Egypt 
    Cairo Cairo
    EG 5692

    We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. 

    Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 
    Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall. 

    If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

    All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. 

    PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

    For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here. 

    In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. 
    However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. 
    For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. 
    In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. 
    As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act. 
    Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service. 

    When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. 


    To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. 

    Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not. 
    _session_id, unique token, sessional, Allows Shopify to store information about your session (referrer, landing page, etc). 
    _shopify_visit, no data held, Persistent for 30 minutes from the last visit, Used by our website provider's internal stats tracker to record the number of visits 
    _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, Counts the number of visits to a store by a single customer. cart, unique token, persistent for 2 weeks, Stores information about the contents of your cart. 
    _secure_session_id, unique token, sessional 
    storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access. 

    By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

    We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

    If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at This email address is being protected from spambots. You need JavaScript enabled to view it. or by mail at:

    Re: Privacy Compliance Officer 
    Abul maati, Giza, Egypt
    Cairo, Cairo
    EG 5692 






    This website is operated by Medi-Needs. Throughout the site, the terms "we", "us" and "our" refer 
    to Medi-Needs. Medi-Needsoffers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here. By visiting our site and/ or purchasing something from us, you engage in our "Service" and agree to be bound by the following terms and conditions ("Terms of Service", "Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes. Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. 

    By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services. 

    We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms. 

    We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk. This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site. 

    Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. 

    SECTION 5 - PRODUCTS OR SERVICES (if applicable) 
    Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected. 

    We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors. You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed. For more detail, please review our Returns Policy. 

    We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service. 

    Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

    If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party's intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party. 

    Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy. 

    Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated. 

    In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses. 


    We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Medi-Needs, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law. 

    You agree to indemnify, defend and hold harmless Medi-Needs &nsbp;and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party. 

    In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions. 

    The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof). 

    The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party. 

    These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Abul maati, Giza, Egypt, Cairo, Cairo EG 5692. 

    You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. 

    Questions about the Terms of Service should be sent to us at This email address is being protected from spambots. You need JavaScript enabled to view it..



  • Privacy Policy

    This privacy policy sets out how MediNeeds uses and protects any information provided browsing.

    MediNeeds is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement?

    MediNeeds advices you to check our privacy terms regularly to assure that you are notified with the latest updates.

    What we collect?
    We may collect the following information:
    • name and job title
    • contact information including email address
    • other information relevant to customer surveys and/or offers

    What we do with the information we gather?
    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

    • Internal record keeping.
      • We may use the information to improve our products and services.
      • We may periodically send promotional emails about new products, special offers or other information that you might be interested in. 
      • From time to time, we may send you surveys and questionnaires that give us a feedback on the products and services we provide.

    All the information collected through our website will be kept strictly confidential and will not be sold or rented! Any information you provide will be held with the utmost care and will be secured from any unauthorized access.



  • Terms and policies – shopping guide:

    Shipping and Return policy

    MediNeeds promises to provide you with the best online shopping experience. We assure you that all precautions are taken so that your package reaches you intact and on time.

    The customer has the right to get an invoice that includes the terms of purchase with the signature of both parties.


    Shipping Policy:
    MediNeeds promises you that the orders would reach your doorstep within max 5 business days from the time the order has been placed.

     Shipping fees:

    Cairo & Giza


    6 of October -   Obour City – Borg el Arab – Al Shorouk City –  Al Rehab City - Cairo& Giza suburbs




    Ismailia-  Port Said - El Suez- Al Sharqia –  Dakahlia -  Gharbia –   Monufia  -  Damietta


    Beheira  -  Kafr el-Sheikh  –  Beni Suef – Faiyum


    Minya –Asyut – Sohag


    Qena – Luxor –Aswan – Hurghada  -   Sharm El-Sheikh

    200 LE


    • We deliver the product only to home and work addresses.



    1-One year warranty.

    2- If you have a defect during the warranty period, you are welcome to visit our company for maintenance and service.

    3- If you have a defect and want a visit during the warranty period, fees are the same as shipping fees (see the above table).

    4- If you want to send the product via a shipping company, you will pay the full amount of the delivery.

     * Warranty doesn't include damage resulting from accident, abuse, misuse, neglect, improper handling of the device.

    Return Policy:

    How to Return or exchange an Item?
    a) Your item must be in its original condition to be returned, unless there is a manufacturer defect. You must return the item within 14 days from the date of receiving it, providing that:

    • Products are returned in its original packaging.
    • The product shows no sign of usage.
    • The product is complete i.e. no missing components.
    • The stamped invoice & original receipt is attached.
    1. b) If the product has a manufacturer defect, we are committed to exchange it with a new one.
    2. c) If there is a repeated defect more than 2 times in the first year, we will be happy to accept the product as a return or exchange it with a new one. 
    3. d) If you want to return the product within 14 days, you will be charged for the disposable parts.

    Please call us on 01006951333 to request a refund and we will arrange a specific time to take the product back or exchange it with another item.

    Thank you for shopping on; your satisfaction is our goal. For any further information, feel free to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. or call us at 01006951333.